Services Offered

Everyone's needs are different, and that is why we offer a different diversified solutions. Overall, if it deals with Computers, Servers, Peripherals, Networking, Cabling, Website Hosting, etc., we do it.  If it isn't covered here, call and ask.

Pricing
Everyone wants to know this important question, so I'll give you a quick rundown:

Onsite Support: $75 Hr

    If you live outside 20 miles of Mexia, there is an additional service charge of $50 up to 50 miles. Over 50 Miles, give us a call.

    Any onsite support has to be scheduled.  

In house (You Bring it to us): $50 Hr

    There is a $50 Non Refundable Diagnostic Charge that is paid when you bring the machine in.  If it can be both diagnosed and fixed within the hour and there were not any additional parts or software required, you'll be able to leave with your system without any additional charges.

    If you bring your system in, plan on leaving it with us 2-3 business days for diagnostics and repairs.  Keep in mind that we have other customers machines in for diagnostics and repair that come in before you.  But if you feel that you need it diagnosed as you bring it in, we will be happy to drop what we have to diagnose it. There will be a non-refundable charge of $100 fee for Diagnostics.

    If you have to have your computer back "ASAP!"  We do offer Next Day Service, which guarantees your computer to be ready by the end of the next business day.  This fee is $150 plus the hourly labor charge, parts/software, and any shipping charges that may be incurred. 

 

Remote Support Online: $25 per 1/2 Hr

    This option is nice for annoying problems a customer may have, but do not want to take it in for diagnostics.  All payment will be made via PayPal, so if you don't have a PayPal account click here before contacting us.

    Remote Support has to be scheduled.